Westpac says hidden subscription costs set Kiwis back 25 million of dollars a year - and is urging people to read online shopping fine print
Westpac says hidden subscription costs set Kiwis back 25 million of dollars a year - and is urging people to read online shopping fine print
24 July 2025
The bank says it's protected 20-thousand customers from subscription traps in the past three months.
Massey University's Doctor Claire Matthews says ongoing payments can be buried in the fine print - and most consumers don't realise they've agreed to them.
She says depending on what people use cards for, they may not even notice a small regular payment leaving their account.
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